Thursday, April 29, 2010

I Have Concerns

As I mentioned in an earlier blog, I joined a gym. As part of the gym experience, I decided to "splurge" on myself and get a personal trainer and to work with a dietitian. (Mind you I KNOW how to work out and I KNOW what to eat, but it is a matter of making myself accountable to somebody besides myself while I am building the habits.) So far, however, I'm a little concerned at the caliber of people the gym puts me into contact with.

Personal Trainer
I signed up for a personal trainer on the day that I went in to look at the gym and to sign up, which was a Wednesday. The salesman in charge of the trainers gave my name to a new trainer and told me that she would be calling me to set up a time to workout no later than Thursday evening, and probably by the time I got home on Wednesday.
Friday I returned to the gym to get my membership card. While there, I ran into the salesman and told him that I hadn't heard from the trainer and was a little concerned because, hello, I'd already paid for this... He jumped right on the phone and put me in touch with another trainer (who is actually wonderful and is really good for me) with whom I set up an appointment for the following Monday evening.
On Sunday evening at 7 PM, I get a call from the first loopy girl trainer, which I just let go to voicemail; I didn't call her back because I'd already set up time with another trainer and if she was going to wait 5 days to set up an appointment with me this job is obviously not important to her.
So, a week later, the following Sunday, I'm at my parents' house visiting and the phone rings....It is the loopy girl trainer calling trying to track me down. Now, the ONLY reason she had my parents' phone number is because they are listed as my Emergency Contact. EMERGENCY CONTACT....this was NOT an emergency. I informed her that I've already started working with another trainer.

When I met with my trainer, Kyle, on Monday, I asked him "Quick question...When do you all use the Emergency Contact information that I provide?"
Kyle: Oh, if something happens I'll be driving you to the hospital.
ABBA: Well, that's good and my insurance card is in my shoe pocket. But that isn't why I asked.
I then proceed to explain to him the situation.
Kyle: I know EXACTLY who you are talking about and I'll have a discussion with her about this as that is not appropriate behavior.

Dietitian
First call....Phone rings....I answer....
ABBA: Hello, this is Andrea, how can I help you? (It is a work number so I have to pretend to be professional)
Dietitian: Hi, may I speak with Andrea?
ABBA: Speaking
Dietitian: Carrying on conversation with somebody else.
ABBA: Hello?
Dietitian: Yes, may I speak with Andrea?
ABBA, sternly: Speaking
Dietitian: I'd like to speak with....
ABBA: You ARE speaking with her.
Dietitian: Oh, great, I'd like to set up a, blah blah blah

Second call...Phone rings....I answer...
ABBA: {Company Name}, this is Andrea
Dietitian: Hi, may I speak with Andrea?
ABBA, sternly: Speaking....

I'm concerned that she has a hearing problem....or is it a listening problem....guess I'll find out this evening when I actually meet with her.

Hopefully, all the kinks have been worked out now and I won't have to deal with anymore duffuses (or is the plural of duffus duffi?).

7 comments:

Queen B said...

O M G

duffi

Joanne said...

Maybe you signed up at my old gym. It sounds super familiar. ;)

PS, thank you so much for the boxes. You are a life saver!!!

KFuj said...

I wou;d be totally annoyed!! I wou;d cancel everything ask for my money back and go to another gym.

Sam said...

lmao... love th phone call description. I am setting up once a week sessions with Abby again but at my place since I have most of the pilates equipment. The idea is to get me on traack again:-). Wish i could beam her over to you!

Jane said...

Maybe just a polite problem.
Good luck with this adventure :)

Diane said...

Hopefully she will be better in person. I think a trainer might help me if I was ever to get to the gym:(

Kim Thomas said...

I had a personal trainer for two voisits, his name was justice and he did not deliver me justice.